BigLeaf
Network

Internet health per site, surfaced before the ticket escalates.

A client reports choppy calls. Junto checks BigLeaf and shows the site's connectivity status and active risks, before a tech blames the application.

BigLeaf keeps client internet connections stable, but its site health lives in a separate dashboard nobody checks until a ticket is already open. Junto reads BigLeaf sites, site details, connectivity status, and active risks during triage, so a 'slow internet' or 'dropped call' ticket starts with the circuit facts. When connectivity is the root cause, the agent surfaces it early instead of after the application team has been pulled in. BigLeaf reads are read-only and scoped to the client on the ticket.

What this means for your team

Site connectivity status appears in triage for connectivity-related tickets
Active site risks surface before a technician chases the wrong cause
Circuit health is checked without opening the BigLeaf dashboard
'Slow internet' tickets start with the real network picture
New technicians see the connectivity context a network lead would look up

Ready to connect BigLeaf?

Setup takes minutes. Our docs walk you through every step.

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See BigLeaf + Junto in action

15-minute demo. We'll walk you through exactly how Junto works with BigLeaf.

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