ConnectWise RMM
RMM

Device context and remediation without opening another tab.

When a ticket comes in about a slow machine, Junto already knows the CPU is pegged, the disk is full, and the last patch failed.

Most tickets require a technician to open the RMM, find the device, and manually check what's going on. That context-gathering step takes 5-10 minutes per ticket and happens dozens of times a day. With ConnectWise RMM connected, Junto pulls device health, patch status, installed software, and performance metrics automatically during triage. When the fix is a script, Junto can schedule and run it with technician approval, no portal switching required.

What this means for your team

Device health appears in the triage summary the moment a ticket arrives
Technicians see CPU, memory, disk, and patch status without opening the RMM console
Remediation scripts run directly from the ticket workflow with one-click approval
Repeat issues surface automatically when the same device generates multiple alerts
New techs get the same device context a senior engineer would look up manually

Ready to connect ConnectWise RMM?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See ConnectWise RMM + Junto in action

15-minute demo. We'll walk you through exactly how Junto works with ConnectWise RMM.

Book a demo