Network

UniFi network data in every ticket, across every client site.

Trace the network path from a user's device to the gateway, check VLAN assignments, and verify AP status, all from the ticket.

UniFi networks are everywhere in the SMB space, but the management interface doesn't integrate with PSA workflows. Junto bridges that gap by pulling UniFi console, site, device, and client data into the ticket conversation. Network path tracing, VLAN inspection, and device health checks happen conversationally, giving technicians the context they need without opening the UniFi controller.

What this means for your team

UniFi device health and client connectivity are available during ticket triage
Network path tracing from device to gateway helps isolate connectivity issues
VLAN configurations are visible without opening the UniFi controller
Multi-site and multi-console environments are browsable from one conversation
AP, switch, and gateway status checks answer basic network questions instantly

Ready to connect UniFi?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See UniFi + Junto in action

15-minute demo. We'll walk you through exactly how Junto works with UniFi.

Book a demo